An Internal Grievances Redressal Machinery (IGRM), functioning in this Ministry, attends to all grievances promptly. The Joint Secretary (Coordination and Public Grievances) has been nominated as Director of Public Grievances. The name, designation, room number, telephone number, etc. of Director of Public Grievances are as under:
Shri Satpal Chouhan
Joint Secretary (Coordination and Public Grievances)
Room No. 188, North Block
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2. A public Grievance Officer has been nominated in each Division of the Ministry as the Nodal Officer to monitor the progress of the redressal of Public Grievances relating to the respective Division.